Eco Divers and White Sands Beach Resort Lembeh are temporarily adjusting the cancellation policies, from now until 30 June 2020, as follows:
The Government of the Republic of Indonesia has issued restrictions and foreigners cannot visit Indonesia for tourism at present time.
Our clients who have already booked and paid a package with us, will receive a voucher to be used for a new booking (the same as the original one) before 31 March 2021. The voucher will be nominal and not transferable and the new booking will not incur in any cancellation or extra fee.
Any new booking will be held, without the need for deposit, until 15 days prior to arrival, the full amount of the booking should be paid by then or the booking will be automatically cancelled.
We will adjust our policy according to any change in the global situation that we are facing because of the coronavirus and keep our clients and agents updated with an email and with a post on our website.
For any additional information or clarification please do not hesitate to contact us at [email protected].
We monitor the situation constantly and follow the recommended procedures and protocols of the national and local authorities in an effort to ensure the safety and well-being of our employees, guests and colleagues.
We look forward to welcoming you at Eco Divers and White Sands Beach Resort Lembeh and we thank you for the continued support.